Privacy Policy

Lucerne, 4 February 2025

1. Controller

The controller is ISE Institut für Seltene Erden und Metalle AG, Furrengasse 21, 6004 Lucerne, Switzerland. Contact: [email protected].

2. Access data

When the website is accessed, technically necessary data such as IP address, date and time, requested file, browser and operating system may be processed to maintain secure and reliable operation.

3. Contact requests

Information submitted in a contact request is processed to answer the request and any follow-up questions. It is not disclosed to unrelated third parties without a legal basis or consent.

4. Accounts, newsletters and contracts

Data from registrations, orders, newsletter subscriptions and service agreements is processed to provide the requested service, issue invoices and comply with statutory retention duties.

5. Cookies and external services

The website may use technically necessary cookies and embedded services. Services requiring consent are activated only after consent. External providers may process data outside Switzerland or the European Economic Area.

6. Retention and security

Personal data is retained only for as long as necessary for the relevant purpose or legal obligations. Appropriate technical and organisational safeguards are used.

7. Your rights

Subject to applicable law, individuals may request access, rectification, erasure, restriction, portability and object to processing. Consent may be withdrawn for the future.

8. Changes

This policy may be updated when legal requirements, services or processing activities change.